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Archive for July, 2010

IT Operational Excellence Director Job in MINNEAPOLIS 55425, Minnesota US

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Come work with great people and be challenged to reach your potential at Ceridian.

We depend on highly skilled and enthusiastic achievers like you to provide innovative solutions for thousands of companies and twenty five million employees worldwide.

By fostering values that promote freedom, flexibility and creativity we encourage professional growth and offer rewarding career opportunities.

Ceridian provides comprehensive benefits, effective your first day of employment.

Benefits include medical, dental, vision, 401K with match, paid time off as well as a host of other world class benefits.

Innovate, lead, and grow by doing what you love to do at Ceridian.

Ceridian Corporation is a leading business services company that uses reality-based KnowHow to help companies maximize the power of their people, lower their costs and focus on what they do best.

Providing a full portfolio of services from human resources, payroll and payment solutions to benefits and health and productivity services, Ceridian helps organizations maximize their human, financial and technology resources.

Job Summary Aligned to the Services and Operations business processes, the IT Operational Excellence Director will focus on productivity, compliance, keeping and growing our client relationships.

This will be accomplished by leading and driving the IT Operational Excellence vision and strategy, managing and owning the IT program execution of Health & Productivity Solutions (HPS) streamline and simplify initiatives, repeatable and reliable process improvements.

The IT Operational Excellence Director will develop and grow strong partnerships with the Commercial and Government service and operation teams, and will ensure the overall program is satisfying their business needs, and delivering value.

Responsibilities: Initial focus is on increasing project success by working with the team and ensuring that all projects in the program have a sound value case, clear business requirements, and detailed plans that include critical path and milestones that support delivering the project on time, and within budget.

Provide leadership in transforming IT into a proactive, value-added service partner.

Negotiate, set, and manage stakeholder expectations.

Coach, mentor, and motivate high-performance team members.

Define, develop and own the program value management process – ensure that program value and strategy are tightly linked to the business and department goals and objectives, in that value results from the successful execution of projects.

Ensure the program is healthy at regular intervals, review the health of the projects in the program with key stakeholders.

This includes schedule, cost, benefit realization, and other key metrics deemed useful to the organization.

Anticipate client needs and define, develop and own the multi-project coordination process this process addresses the relationships between projects and ensures that the proper coordination of resources and dependencies between these projects takes place within the overall program.

Responsible for departments financial management, to include operating and capital budgets.

Drive synergies, leverage opportunities & share best practices within HPS and across the Ceridian IT community.

Qualifications: Bachelor’s degree or equivalent work experience10 years overall experience implementing business critical applications in a Microsoft Dynamics CRM environment, with at least 5 years in a project lead position or higher.

Strong passion, high energy and enthusiasm for solving business challenges through the use of technology.

Proven, consistent track record of delivering business value through IT enabled change.

Superb interpersonal, negotiating, and influencing skills, with proven track record of developing and growing customer relationships.

Ability to work at a detailed level while retaining the big picture of the overall business goals and objectives.

Demonstrated ability to lead, coach and motivate individuals or teams in a matrix organization.

Excellent written and verbal communications skills.

Effective presentation, organizational and planning skills.

Experience supporting Operations and Services functions.

Desired: Master’s degree in business or a healthcare related fieldExperience with designing, developing, and implementing case management systems.

Experience with lifestyle management, employee assistance and health and wellness programs.

Certified Scrum Master We thank all interested candidates however only those selected for interviews will be contacted.

Management

IT Operational Excellence Director Job in MINNEAPOLIS 55425, Minnesota US

Facility Security Guard: Mann Security

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Base Pay- $35,844 Description- The facility security officer will be responsible for daily operations including securing classified material, maintaining control of restricted/ closed areas, and maintain security classification guidelines.

The FSO will also be required to help develop new training and education materials.

Position offers a competitive base pay plus benefits effective after 60 days of employment.

Qualifications- Ideal candidate will have excellent communication skills and the ability to work well with a wide range of people.

Current (or ability to obtain) a TS security clearance.

Candidate must have a valid drivers license and a high school diploma.

Facility Security Guard: Mann Security
Company: Mann Security
Relevant Work Experience: 0-1 Years Experience
Education Level: High School
Job Status: Full-Time, Employee
Salary: Starting at $358,444 per year

Automotive 12-Volt Installer Job in Maui 96732, Hawaii US

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Installations, de-installations, maintenance and field modifications to ensure reliable performance of navigation equipment using company approved methods and workmanship standards.

Position locations include: Maui HI, Chicago IL, Las Vegas NV, Raleigh NC and involves weekends and possible travel to other US locations.

· Maintain customer relations on an operational level and provides technical assistance to client personnel and customers on product functionality.

Position Requirements: · High school graduate with 1-3 years experience with mobile electronics or other 12-Volt installations such as navigation systems, car alarms or stereos preferred.

· Capable of individual quality decisions independent of direct supervision, setting proper task priorities, efficiently managing time and company resources.

· Excellent problem solving skills for on the spot resolution to customer concerns is needed.

Basic computer, customer service, problem solving and good communication skills required.

· Knowledge of mobile electronics or other 12-Volt installations including navigation systems, car alarms, car stereos, etc. · Other technical training and/or experience will be considered.

Knowledge of customer service etiquette and problem solving techniques.

MECP is preferred!! Must possess a Valid Driver’s License and be able to work outdoors in all types of weather.

Key Words: – - – - – - MECP, Audio, Automotive, remote starters, alarms, Sirius, XM, GPS, Navigation, Pioneer, Clarion, LoJack, Electronics, OnStar and 12 Volt Electronics!!!

Automotive 12-Volt Installer Job in Maui 96732, Hawaii US

Armored Vehicle Crewmembers Job in Hattiesburg, Mississippi US

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Discipline.

Leadership.

Teamwork.

These are the qualities all employers look for because people who possess them think clearly, remain calm under pressure, and push the organization forward.

Join the Army National Guard and you will take these qualities into your civilian career.

The Army National Guard has openings for AVENGER and M1 Armor Crewmembers.

As a Crewmember on an AVENGER operations team, you will provide mobile, short-range air defense protection.

As an M1 Abrams Tank Crewman, you will use mobility, firepower, and shock effect to engage the enemy.

To do so, you will learn how to prepare, operate, and fire the weapons systems, establish and maintain radio communications, and perform target engagement evaluations.

Other duties include driving, vehicle maintenance, and securing battle positions.

And as your skills increase, so will your responsibilities.

Advanced team members supervise and train other Soldiers and take on more leadership roles during operations.

And the experience of operating and maintaining this complex equipment may prepare you for a future operating heavy machinery or in the mechanical repair industry.

Earn while you learn Get paid to learn! As an Army National Guard armored vehicle crewmember, you can earn a regular paycheck and qualify for tuition assistance.

After Basic Training, where you will learn fundamental Soldiering skills, you will attend approximately 10 weeks of Advanced Individual Training (AIT), which will include a combination of hands-on and classroom training, during which you will learn how to decisively compute target locations, proper ammunition handling techniques, system operations, and artillery tactics.

Benefits· Paid training· A monthly paycheck· Montgomery GI Bill· Up to 100 percent Tuition Assistance for college or vocational training (up to $4,500 per fiscal year, 1 October 30 September)· Retirement benefits for part-time service· Low-cost life insurance (up to $400,000 in coverage)· 401(k)-type savings plan· Student Loan Repayment Program (up to $50,000, for existing loans) Requirements· High School Diploma or GED (If you do not have a diploma or GED, you may still apply ask a recruiter about how the Army National Guard can help you earn your GED.)· Must be between the ages of 17 and 35· Must be able to pass a physical exam and meet legal and moral standardsMust meet citizenship requirements (see http://www.nationalguard.com for details)

Armored Vehicle Crewmembers Job in Hattiesburg, Mississippi US

Claims Trainee: ACE Limited/ACE INA

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ACE GroupThe ACE Group of Companies is one of the worlds leading global commercial property and casualty insurance and reinsurance organizations, with 16,000 employees worldwide and offices in more than 50 countries.ACE serves the property and casualty insurance needs of businesses of all sizes in a broad range of industries.

We also provide specialized insurance productssuch as personal accident, supplemental health and life insuranceto individuals in select countries.

Our reinsurance operations include both property and casualty and life companies.

Details of this critical opening follow: Claims AssociateSG20Claims Associate/TraineeKEY OBJECTIVE: Under direct supervision initially, performs customer service and/or claims functions within a specific business line while training to become a claims representative.

Gains exposure to all facets of a professional claims representative position through classroom and hands on learning.

May handle a small caseload as training progresses.

MAJOR DUTIES & RESPONSIBILITIES: Duties may include, but are not limited to: * Assists with new losses, verifies accuracy of information via coverage.

* Registers new loss information on the system.

* Performs file updates on system as directed by claims reps.

* Registers loss payments on system.

* Deals with agents, insureds, clients, and other customers via verification.

* Completes loss registration forms.

* Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms* May handle entry level rep duties on minor claims* Assistants with Claims Rep coverage in the team and may perform duties related to the initial investigation of a claim* Handles other administrative duties for the team as assignedDESIRED QUALIFICATIONS: * College graduate.

No experience required.

* Strong customer orientation to respond to and support customer needs.

* Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone.

* Strong analytical and organizational ability* Strong PC experience to be comfortable in an automated environment.

* Typing skills of 35-45 wpm to perform effectively with computer screens.

* Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members.

* Believes in own judgment and acts to support or defend own choices.

* Committed to high standards of behavior and performance.

* Adapts own approach or behavior to particular situation.

* Builds and maintains positive image for ACE USA.ACE offers a competitive salary plus cash bonus, equity opportunities and a comprehensive benefits package including life, health, dental, vision, a generous retirement savings plan with a generous company match, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress.

Sound like the right job for you? For consideration, please apply below.

If you would like additional information about the ACE Group, please visit our website at www.acelimited.com

Claims Trainee: ACE Limited/ACE INA
Company: ACE Limited/ACE INA
Relevant Work Experience: 2-5 Years Experience
Job Status: Full-Time, Employee

Sr. Manager, Field Operations – Southeast Job in ATL 30339, Georgia US

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Provider of satellite entertainment programming to U.

S households The Sr. Manager, Field Operations – Southeast, manages field operations within assigned region.

Analyzes all fulfillment processes and initiates improvement to maximize field efficiency and timeliness.

Interacts with fulfillment contractors.

Responsible for managing the operational workflow of the fulfillment model to ensure customer satisfaction.

Manages, coaches, develops and improves performance of direct reports.

Develops and implements business initiatives.

Requires .

Duties include, but are not limited to: Directs and oversees the field operations of assigned region.

Communicates and provides direction to employees and third party vendors including local sites and third party principals.

Directs all employees responsible for all technical functions of the installation and service operation.

Directs all employers responsible for the technical implementation of new / improved product initiatives.

Provides leadership, vision and direction for customer initiatives that support the company's business objectives and requirements.

Other duties as assigned.

Bachelor's degree or equivalent experience, graduate degree preferred.

At least seven (7) years of installation and/or technical support experience in the telecommunications/cable/satellite industry with at least five (5) years progressive management experience preferred.

Demonstrated success in developing and managing operations in a sales, service/fulfillment operations organization.

Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.

Expert teamwork and interpersonal skills at all management levels and demonstrated ability to lead and motivate employees/teams to apply skills and techniques to solve dynamic problems.

Effective oral and written communication skills.

Ability to present and explain in a way that establishes rapport persuades others and gains understanding.

Planning skills with ability to manage multiple large impact projects in a cross-functional setting.

Demonstrated ability to build effective relationships at all levels.

In addition, this position requires up to 75% travel and that the individual possess a valid US driver's license, favorable motor vehicle record and reliable vehicle with appropriate insurance coverage.

Individual must have the ability to expense travel costs prior to reimbursement.

Must be able to lift and climb a 50 foot ladder.

Additional Information: Travel Percentage: 75%

Sr. Manager, Field Operations – Southeast Job in ATL 30339, Georgia US

Service Executive Job in Atlanta , Georgia US

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Description Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.

As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We're so much more than just a phone company! A Service Executive is a highly skilled, seasoned professional with extensive customer relationship management experience.

You will be responsible for providing complex customer support, ensuring customer service assurance support, and leading the service delivery for AT&T large business customers.

Skill level of the AT&T Service Executive is considered to be a Subject Matter Expert (SME).

Additional Responsibilities: Relationship Management: Serve as customer advocate, establish a network with maintenance work centers, manage suppliers, engage the appropriate technical resources, manages the escalation process, and provides status to the customerDevelop, maintain and grow business relationships with internal and external customersService Performance Management and Reporting: Provide overall management for Complex Maintenance Issues; Serve as communications link between AT&T, Customer & Local Access Providers, supply performance reporting, including incident specific analysisEnsure successful implementations without negative impact to our customerProactive scheduled stewardship, set clear customer expectations, drive adoption of electronic tools, and provide clarity on internal process expectationsLead communications with customer through detailed discussions of relevant issues, impacts and solutionsIdentify and communicate business impacts to customer as it may relate to provisioning, billing, maintenance, etcProactively identify recurring or chronic problems and develop action plansCoordinate daily service assurance activities for AT&T working closely with internal and external teamsAssist service assurance centers with chronic problems and escalationsProvide service assurance process and operation structures; service assurance ticket, testing and database system supportWork as a conduit between the service assurance organizations, internal and external customers, vendors, etc., as needed, in providing resolution to complex service problemsProvide focus and customer support for chronic troubled conditions via detailed analysis of historical data, real time testing & interaction at various levels both within AT&T & with the customerThe preferred would have prior experience with the State of GA network, both voice and data.

Qualifications Required Qualifications: Five or more years provisioning, billing, ordering, and/or maintenance experienceFive or more years service delivery experience across all product linesExtensive Customer Care ExperienceProcess knowledge of Central Office, Engineering, Technical Support and outside plant facilitiesPrivate Line products and Voice Technologies including systems, processes and troubleshooting practicesStrong Customer interface skillsExperience working with Large Global CustomersProject Management ExperienceKnowledge of and/or experience working with the following systems and software: Microsoft Word, Excel and PowerPoint, SOTS, AOTS, BMP, TIRKS, SARTS, CTP, WMS, GEOLINK, NETSCOPE, SDN-SMS, SSIRS, ESPRIT/NET, RC & VERIFY, CONNECT-VU APX, STAMPS Desired Qualifications: Network Design, implementation and management of Large LAN/WAN infrastructureExperience supporting local and long distance network topology; service assurance process & operational structures; service assurance ticket, testing & database systemsTechnical Network support: Private Line Data, SONET, HSPS, Local and Long Distance voice servicesKnowledge and experience with all Legacy-T High Speed Packet Service (HSPS) productsBackground in Service Management AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/V Requisition Number: 1031258

Service Executive Job in Atlanta , Georgia US

Family Team Conference Coordinator: Graham-Windham services to families & Children

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Family Team Conference Coordinator BILINGUAL(Spanish Speaking) PREFERRED.

Graham Windham, one of NYs most dynamic non profit organizations seeks a qualified professional for our Family Permanency Planning Services Department in the Bronx.

Reporting to the Director of Family Development, you will facilitate and lead the process for engaging families, community members, and service providers in critical decisions related to safety and risk.

DUTIES: €€ Lead conference participants in the group process and become involved in the discussion needed to ensure the best decision in regard to the safety and well being of the child.

Direct the group process and structure of the conference.

Makes sure that information shared in the conference is clear and straightforward and that all present have a turn to convey the issues as they view them.

Through the skills of brainstorming, assessment, negotiation and consensus building, guides and assists the participants to produce a safety plan that reflects the families strengths and incorporates community resources.

Through shared decision making helps to develop a plan with the family, family supports ACS and Agency.

Effectively manages conflict and strong emotions as they arise by utilizing Conflict Management skills.

Accurately records FTC information and decisions on designated forms and provide a copy of the report to all conference participants.

Contribute knowledge about the needs, strengths and resources which may contribute to ensure the child(ren)s safety while supporting the family.

Help the family understand agencys concerns in relation to safety and risk.

Help families to access services in the community Promotes an inclusive , safe and supportive environment where all participants will be assured that they can and will be heard.

Contact and consult with ACS, Agency personnel and service providers as needed.

€€ REQUIREMENTS: BA or BS in Social Work or related fields Three or more years experience as a foster care caseworker or case planner.

Strong verbal and written communication abilities.

Strong interpersonal skills.

Bilingual (Spanish speaking) preferred We offer an attractive salary and a competitive benefits package, along with a merit based reward system.

Please send resume with salary requirements to: hr7 [at] graham-windham [dot] org [dot] Please indicated "Family Team Conference Coordinator" in the subject line of your email.

EOE/AA.

Visit us at: www.graham-windham.org.

Family Team Conference Coordinator: Graham-Windham services to families & Children
Company: Graham-Windham services to families & Children
Relevant Work Experience: 2-5 Years Experience
Education Level: Bachelor of Arts
Job Status: Full-Time, Employee

Subcontract Administrator – JP Job in Cedar Rapids 52498, Iowa US

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Subcontract Administrator – JPDescription: Volt Workforce Solutions is currently recruiting for a Subcontracts Administrator.

This position will support program tasks as assigned by either the Principal Subcontract Manager, SC Program Manager or Subcontracts Manager.

Individual normally receives detailed instructions on all work.

Work is closely supervised.

Work is reviewed for soundness of judgment and overall adequacy and accuracy.

Solves routine problems of limited scope and complexity.

Follows established policies and procedures in analyzing situations or data from which answers can be readily obtained.

Contributions are usually limited to task-related activities.

Limited use and/or application of basic functional or technical principles, theories, and concepts.

Limited knowledge of industry practices and standards.

Learns to use professional concepts.

Prepares contractual documents and other documents in support of departmental objectives.

Makes supplier visits as required to insure support of program and customer requirements and schedules.

Builds stable working relationships internally.

Contacts are primarily with immediate supervisor, and other personnel in group or department.

May make supplier visits accompanied with a senior SCA or Manager.

Supports program tasks as assigned by either the Principal Subcontract Manager, SC Program Manager or Subcontracts Manager.

VOLT IS AN EOERequirements: Qualified candidates will have the following education/experience: *Bachelor’s Degree in appropriate discipline or six years related exempt experience.

*4+ years of contract drafting/interpretation skills and software licensing experience.

*Strong interpersonal communication skills that can be used in diverse situations and across the enterprise, including those at the highest levels of the company *Process oriented *Analysis – Understands elementary problem-solving techniques.

*Coordinating – Understands how to disseminate internal information.

*Detail Orientation – Understands the importance of monitoring the status and quality of one’s own work.

*Information Management – Uses elementary software packages for basic record keeping purposes.

*Judgment – Appreciates the importance of basing decisions on factual information and sound logic.

*Negotiating – Understands the importance of reaching mutually satisfying decisions when collaborating with others.

*Understands the importance of remaining compassionate and empathetic when dealing with the problems of others.

*Team Building – Recognizes the importance of creating effective working relationships between team members.SAP experience is desired.

Location: Cedar Rapids, IAType: CONTRACTDuration: 180 – 365 DaysPay Rate

18. 00

21. 50 DOEContact: Volt Technical Resources (Nat’l Recruiting)Volt Workforce Solutions2411 N.

Glassell St.Orange, CA 92865PH: 866/465-7614FX: 866/279-8896


Subcontract Administrator – JP Job in Cedar Rapids 52498, Iowa US

Full- Time Teller Positions w/ Benefits: California Check Cashing Stores

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If your looking for a rewarding career and enjoy customer service, we want you! Company Information California Check Cashing Stores is one of the largest retail financial services companies in California.

We started out sixteen years ago with only two locations and this year we have grown to over 140 locations.

We are a large company that still provides a small company working environment.

We handle financial transactions that are often turned away by banks and other check cashing companies.

We are so much more than just a check cashing store.

We also offer payroll advances, sell money orders, send and receive money worldwide, and sell prepaid products.

Visit us on the web at: www.99payday.com .

California Check Cashing is seeking Customer Service Representatives with excellent customer service and strong verbal communication skills.The capability of working in a team environment is necessary.

We offer on the job training with pay. California Check Cashing extends the opportunity to develop and advance in a team oriented work environment while earning a competitive salary, a generous benefits package that includes Medical, Dental, Vision, Profit Sharing, 401 (k) Plan, Life Insurance, Vacation Pay, Holiday Pay, and Paid Sick Leave.

Schedule Operational Hours: Open 7 days a week Time will vary depending on store location Job Qualifications : Excellent Customer Service Skills Previous Retail, Financial or Banking experience helpful Ability to Multi-task in a Fast Paced Environment Bilingual English/Spanish a Plus Primary Responsibilities: Delivering Excellent Customer Service Selling and Promoting Services offered by California Check Cashing to all Cliental Cash Handling Data Entry Education High school diploma or equivalent required Contact Us: Apply today! Please submit a resume via e-mail or fax to: Resumes [at] 99payday [dot] com or (510)834-2337 with your required hourly wage and the days / times you are available to work.

Thank you for your interest in California Check Cashing Stores and we look forward to meeting you.

Full- Time Teller Positions w/ Benefits: California Check Cashing Stores
Company: California Check Cashing Stores
Relevant Work Experience: 0-1 Years Experience
Education Level: High School
Job Status: Full-Time, Employee