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Senior Technical Support Engineer

Intermedia.NET is looking for experienced technical support engineer(s) who are highly skilled in both e-mail and phone technical support. We are looking for people who will be able to focus on supporting either our web hosting or Exchange hosting solutions as a primary product and will have the ability to cross train so that the engineer(s) will be able to support both our Web and Microsoft Exchange hosting customers.

The Technical Support Engineer will work closely with all members of the Technical Support Team and System Administrators to answer, escalate and resolve customer issues. This position will need to provide quality service with exemplary professionalism in a technical environment. The best candidate will have the ability to learn quickly and absorb large amounts of information. Only highly enthusiastic, positive minded individuals need apply.

Essential requirements include excellent written and verbal communication skills, self-motivation, dependability, flexibility, outgoing and friendly attitude, and the ability to communicate technical issues to the expert as well as the layperson.

Required Qualifications

Knowledge of and experience with most of the following technologies:

Microsoft Windows (95/98/XP/NT/2000/2003) Operating Systems

Working Knowledge of Domain Names System (Windows DNS, BIND)

TCP/IP Networking

Basic Internet Routing (troubleshooting backbone issues)

Basic Mail server functionality (Rockliffe, Qmail, Postfix, Exchange)

POP3 and IMAP e-mail clients (MS Outlook, Outlook Express, Entourage, Eudora, etc.)

Strong troubleshooting and customer service skills a must

Excellent written/oral communication skills

Flexibility to react quickly to a fast-paced and fluid environment

Previous technical support in a call center environment

Bachelor’s Degree, Microsoft or similar certification, or equivalent experience

Web TSE

Web and FTP servers functionality and administration (MS IIS4/5/6, Apache)

Experience with HTTP, FTP, and E-mail protocols and settings

Familiarity with one or more Web scripting engines (ASP, ColdFusion, Perl, PHP, Python, JSP)

Basic understanding of Relational databases (MS SQL, MySQL, MS Access)

Exchange TSE

1. Familiarity with Windows Active Directory

2. Familiarity with Microsoft Exchange 2000 and 2003

3. Familiarity with a Wireless Email Solution (Blackberry, GoodLink, ActiveSync, etc.)

4. General understanding of Outlook profile creation

Knowledge of the following technologies is a plus

Microsoft SharePoint Team Services and SharePoint Services

Experience with complex web and database servers’ configurations (load balancing, clustering, etc.)

Linux, FreeBSD Operating Systems

MAC Operating Systems (OS 9 and 10)

Experience with complex web and database servers’ configurations (load balancing, clustering, etc.)

Experience with Microsoft FrontPage and Visual Studio

Administration of ColdFusion and the ability to troubleshoot scripts

Experience with Miva Merchant

Knowledge of Spam filtering (iHateSpam!, Spam Assassin)

Responsibilities

- Answer incoming technical support calls and e-mails

- Create test cases to verify and reproduce issues

- Handling of escalated issues

- Illustrate proper usage of multiple features

- Knowledge Base updating, clarification, article prep

- Handling and processing SPAM complaints and copyright complaints

This is a full time perm position located in Sunnyvale, CA. Must have flexibility to substitute morning/evening/weekend shifts if necessary. Hours of operation are Monday through Friday 6:00 AM to 9:00 PM, Saturday and Sunday 8:00 AM to 9:00 PM PST. Various shifts are available and subject to change.

Intermedia.NET is an equal opportunity employer. We provide top benefits and compensation. Please email resumes with salary requirements to tsjob@intermedia.net with “TSE-Hotjobs” in the subject line. Only resumes with salary requirements will be considered. No sponsorship assistance available. Please respect our time no calls or walk-ins.

Senior Technical Support Engineer
Position Type Full-Time Employee
Company Name Intermedia.NET, Inc.
Location Sunnyvale, CA
Salary Unspecified
Experience 1-2 Years Experience

Job ID: 1034Position Description: Citizens Insurance is seeking a Sr. PIP Adjuster in the Howell, MI office. Responsible for the investigation, negotiation and resolution of claims in accordance with best practices and jurisdictional requirements. Includes the input of claim data and guiding claimants through the claim process and options. Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits. Responsibilities/Essential Functions: Works within significant limits and authority on assignments of higher technical complexity and coordination. Uses discretion and independent judgment in claim handling Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels. Claims handled will be of greater complexity and will require a higher level of investigation, analysis, evaluation and negotiation. Identifies possibly suspicious claims Claims handled will involve moderate to high complexity, severity and exposures including litigation. Authority levels are higher in recognition of the higher proficiency associated with this level.Position Requirements:Essential Skills and Experience: Bachelor’s Degree or equivalent experience Typically has 3 – 10 years experience Possesses strong customer service skills and behaviors Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excel, word, etc) Proficient using Claims systems (i.e. CSS, PMS, etc.) Physical demands & work environment: Ability to use a personal computer and other standard office equipment Ability to travel as necessary. Ability to sit and/or stand for extended periods Benefits To Joining The Hanover Team:Competitive Pay and BenefitsRetirement/401(k) ProgramBeneficiary and Ability Assist ProgramsTravel Assistance Program Adoption BenefitWellness ProgramsMatching Education Gifts PlanEmployee Development/Education Assistance and Professional/Industry Designation ProgramsGenerous “Time Off With Pay”The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States. EEO Statement The Hanover Insurance Group provides equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all employees are treated equitably and given the opportunity to achieve their full potential in the workplace..

Senior PIP Adjuster Job in Howell 48843, Michigan US

Young, successful financial software company seeks skilled Java / J2EE developer. Will join team of highly experienced software engineers developing cutting edge software for the major investment companies. This is a permanent position with a stable company, excellent benefits and professional growth.

Will work with and learn from experienced software engineers skilled with Object Oriented technologies (OOD / OOP) and cutting edge development of financial SW products. Development environment involves both Java/J2EE, C#/.Net and SQLServer – opportunity exists to learn other technologies if interested. Excellent learning environment for smart programmer with strong initiative, positive work attitude and desire to advance technical skills. Should enjoy a high paced, team oriented environment with opportunities for creative team work and independent projects.

REQUIREMENTS

2-4 yrs Java development experience in corporate environment; experience with J2EE or development of commercial software is major plus.

Strong personal initiative, positive work attitude and desire to advance technical knowledge.

Experience with SQLServer database or other relational databases is desired.

Any experience with multi-threading; WebSphere; ASP.Net; UML; Web development or multi-threading is of interest

Strong ability to problem solve (usually Math/CS background)

Good written and verbal communication skills.

BS or Masters, Math, Computer Science, Engineering or other technical field

Will consider transfer of H1-B visa if individual has excellent academic record and good communication skills.

Java / J2EE Developer
Job ID SWJava
Position Type Full-Time Employee
Company Name Hamilton Technical Personnel, Inc.
Location Manhattan, NY
Salary $55K -$65K
Experience 2-5 Years Experience
Desired Education Level Bachelor of Science

QC InspectorA medical device company in Irvine, CA has an immediate opening for an experienced QC Inspector.Summary:Perform inspections, checks, tests, and sampling procedures of incoming materials, parts and components used in the manufacture of medical devices, partially assembled or finished medical devices. Essential Duties and Responsibilities:-Perform inspections of purchased parts, subassemblies or finished company products according to well defined criteria using standard physical, mechanical and/ or electrical measurements.-Rework or reject subassemblies or finished products as required.-Conduct and document process and system audits using written procedures as audit standards.-Accurately document the results of the inspections and testing.-Maintain all controlled document files and test records in a timely and accurate manner.-Coordinate calibration of all test equipment and fixtures-Monitor critical equipment and instrumentation to ensure proper operation and calibration.-Participate in the construction and/or revision of SOPs for the inspection function.-Assist in the writing and updating inspection procedures, protocol and checklists.-Evaluate problems and make initial recommendations for possible corrective action to supervise.-Work with production management and Quality Assurance to provide feedback to assemblers regarding accuracy of assembly procedures.Education, Training, Skills and Experience Requirements:-High School Diploma or equivalent.-Must have good English written and verbal communication skills. -Experience with med device lot release paperwork reviewing and especially sterilization record review. -Good arithmetic skills are required.-2+ years Quality Control experience is preferred.-Working knowledge of measurement instrument use is preferred.-General proficiency of Microsoft Excel and Microsoft Word. Send resumes to Susie Jimenez or call (714)347-1224.Required Skills: QC InspectorJoin Aerotek Commercial StaffingSM. We employ people in light industrial, light technical and office support positions across the nation. If you are looking for a competitive wage, solid opportunity, and a career path to success, contact us now! We offer comprehensive benefits to include medical, dental, optical, and optional 401k. Don’t put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Commercial Staffing team! Allegis Group and its subsidiaries are equal opportunity employers.

QC Inspector Job in Irvine 92616, California US

Tenet Healthcare Corporation, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Tenet’s name reflects its core business philosophy: the importance of shared values among partners in providing a full spectrum of health care.

Tenet’s mission is to be recognized for the passion of our people and partners who provide quality, innovative care to the patients we serve in our communities. Our focus is on leadership, growth and philanthropy. It’s a spirit you can experience first-hand and it’s a philosophy that can enhance your own approach to health care, and your career goals. From the resources that go with being the second largest investor-owned health care provider in the U.S., to our multiple locations coast to coast, one thing is clear – Tenet offers significant employment opportunities. So whatever you need to grow as a professional, we’ll do our best to provide. All you need to bring is yourself!

Job Description

Description

Tenet is currently seeking a Managed Care Account Specialist four our Anaheim, CA business office!

Responsible for the collection on all insurance dollars assigned of outstanding, aged insurance account balances that are payable by third party insurance, including health insurance, worker’s compensation insurance, third party legal and government programs.

Qualifications

· High School diploma or Equivalent

· Minimum 3-5 years experience in a medical insurance collections or WC collections environment

· Proven experience in managing account follow-up

· Decision-making ability; ability to work with minimal supervision

· Effective organizational skills; flexibility in working multiple issues

· Strong customer service, interpersonal, analytical and math skills

· Excellent written and verbal communication skills

· Ability to work in a fast paced environment and adapt to changes quickly

· Bilingual skills preferred

· Working knowledge of Microsoft products (Word, Excel, Outlook) and typing skills required

Shift Type* 8 Hour Day
Job Type* Full-time

MANAGED CARE ACCOUNT SPECIALIST III – ANAHEIM, CA
Job ID 0605019186
Position Type Full-Time Employee
Company Name Tenet Healthcare – Patient Financial Services
Location Anaheim, CA
Salary Unspecified
Experience 2-5 Years Experience

Job Description:EXPERIENCE AND QUALIFICATIONS: The successful candidate must have excellent editing and written and verbal communication skills that reflect an ability to clarify and simplify complicated issues as well as an ability to be versatile in tone and technique depending on the audience. The appropriate candidate should also possess:• Comfort working under pressure to execute multiple projects with multiple timeframes and meet deadlines• Ability to communicate with internal audiences in a forthright manner • Must be flexible, think fast on his/her feet and be able to interact with a wide variety of audiences • Strong work ethic and attention to detail• One to two years of communications experience in corporate and/or agency environments preferred• Knowledge of current technology and techniques such as content management systems (e.g., Sharepoint), social media, measurement and research, and communications system infrastructure is desiredBASIC The Associate, Internal Communications willFUNCTION: have the following specific responsibilities:• Develop, distribute and monitor varied internal communications, balancing multiple communication channels and multiple audiences• Assist in the design and implementation of employee engagement/communications strategies and plans based on corporate strategic goals and initiatives.• Execute, track and measure plans in order to discern effectiveness, efficiency, and learnings. • Coordinate with other functions including Marketing, HR, etc., to ensure consistency, effectiveness and timely distribution of employee communicationsEDUCATION: Bachelor’s degree in communications, marketing/public relations, journalism, English or related discipline is preferred.COMPENSATION: A competitive compensation package will be offered to attract the most qualified candidates.

Communications writer Job in New York 10017, New York US

Requirements Requirements: This individual will be responsible for all facets of Field Operations in the State of New York. He/She will be accountable for all results, personnel and Network assets in this geographical area which includes key Network centers in New York City, and approximately 200 enterprise buildings as well as 600 miles of owned and leased Metro and Intercity Fiber Plant. Qualifications and Experienced Required: -A dynamic leader who thrives in a fast paced, rapidly changing World Class Telecommunications and Data Center Services 24 x 7 operations environment. -Must have excellent written and verbal communication skills and have the ability to effectively lead a diverse, multifunctional department. -Individual must possess a passionate drive to achieve outstanding, timely, and quality results which includes operating best in class telecommunications and Network facilities. -Leads by example, creating an effective and motivated team across Divisional Operations organizations, including inside plant technical management, mechanical and electrical facilities management and outside plant Long Haul/Metro Network Field Services. -Must possess outstanding interpersonal and communications skills to successfully interact as a member of the Operations leadership team and with the leadership of World Class Customers and vendors. -Exhibit a relentless drive to operate telecommunications facilities at the highest levels of excellence and process efficiency. -Acts decisively and aggressively to manage execution of all ISP and OSP projects. -Confident and mature individual with a high degree of energy, enthusiasm and a can do attitude.” -Demonstrated ability to effectively manage vendor and contract resources in the best interests of the Company -8 or more years of progressively expanding responsibilities and experience in telecommunications, networking, technology management or data center operations. -Bachelors of Science or Equivalent in Engineering, Computer Science, Physics, or Mathematics or similar technical degree and/or equivalent experience in telecommunications or data center management. Principal Job Responsibilities: -Manage the Long Haul, and Metro Field Services Organization -Manage all facets of the Divisional Operations team -Accountable for ensuring that all Field Services results meet or exceed all service levels including on-time performance for service installation and repair work, installation quality to include meeting Company accepted and industry standards and initial installation fault rates. -Responsible for managing all field personnel located throughout the defined geographical area. -Responsible for all Network assets in all running line sites, city network centers, and some building points of presence. -Oversee the operations of the city network centers, in-line amplifier sites, signal regeneration sites and terminal sites. -Responsible for the installation and maintenance of all mechanical, electrical, security, and fire systems at all Division locations. -Responsible for the installation and maintenance of fiber optic cable systems, long haul optical systems, private line optical and electrical systems, IP routers and switches, VoIP core network systems and VoIP feature group systems. Manage Financial Budgets related to Operations under specific geographical control. -Generally accountable for all aspects of OpEx, CapEx, and SBC budget management on a project basis. -Responsible for all Operational expense management for the field operations organization (Contractors, Overtime, On-call time) #MAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

Sr Mgr, Field Operations Job in New York, New York US